Issue with Studio

Question

Question

Marco Blom · Feb 6, 2022

#Caché

Hi Community,

I would like to migrate a Zen application to Iris but I am facing issue below:

so far I was not able to solve this issue myself, is there somebody who has some suggestions?

Thanks!

Discussion (12)0

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Robert Cemper · Feb 6, 2022

You could check in mgmt Portal MEMORY at the Bottom Super server Port
The next chance is that you run out of licenses. Also available in MgmPortal.
(CSP/ZEN can be a huge license eater)

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David Hockenbroch · Feb 7, 2022

Have you checked the security settings for the user you're logging in as? You should have %Developer and %DB_USER, I think. Or if you have %All, that works too.

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John Bland · Mar 1, 2022

Make sure you haveenabeld the %Services_Binding in the services in security. Must be on to use studio against database.

»

%Service_Bindings

Yes

N/A

Password,Unauthenticated

Unrestricted

Controls SQL or Objects

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score 1 · Answer 1 · 2022-02-06T05:11:00-05:00

#1
Caché Studio can't access IRIS for version reasons. Reverse IRIS studio can sometimes.
Better run separate versions.
#2
Studio requires access to SuperServerPort. Actual 1972 previous was 51773.
if your IRIS runs in a Docker Container check the port mapping .

score 0 · Answer 2 · 2022-02-06T07:12:45-05:00

Hi Robert, thanks for your prompt answer!

Actually I am not yet into Iris. My studio just refuses to connect to my old cache (localhost) instance, I tested y Odbc connection. Also my Zen application is working incredible fine in the browser. Also checked (windows) Services, no clue. I Googled for quit some time now (days), even back to post out 2012 but no answer what the error code means...

score 0 · Answer 3 · 2022-02-06T08:50:18-05:00

Robert Cemper · Feb 6, 2022

possible but not likely: your friendly WIN Firewall blocks port 1972 in both directions)

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score 1 · Answer 4 · 2022-02-07T04:39:51-05:00

Marco, you can enable Audit, enable LoginFailure warning, and look in the Audit messages for more info on the LoginFailures.

score 0 · Answer 5 · 2022-02-12T07:40:27-05:00

Hi Dann, Thanks for your suggestion, I have tried:

For what ever reason I am not able to select an Event Type (Dropdown box does not give any choice/options?

score 0 · Answer 6 · 2022-02-12T07:51:52-05:00

Hi Danny, I now found the following hint:

How can I set this account to active? Youre help is highly appreciated

score 0 · Answer 7 · 2022-03-02T12:29:02-05:00

Marco, did you figure this out? You can enable a user in the user settings through the portal or ^SECURITY.

https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cls?KEY=GAUTHZ_users#GAUTHZ_users_properties

score 0 · Answer 8 · 2022-02-12T07:47:11-05:00

HI David, thank you for this suggestion!

%All role looks fine, the inlog error should give an hint , but changing the password did not solve, still the same error message.

score 0 · Answer 9 · 2022-02-16T05:42:20-05:00

Access Denied is generally either a user permissions or a resource issue. However, from one of your screenshots it looks like you are connecting to a Cache install running an evaluation license? These can have limitations so it is also possible you are hitting a license (user/process) limit?

Most likely the user does not have permissions. Based on screenshots in other comments it looks like you are using the wrong password for the Marco user and that the Admin user is disabled but you have obviously been able to log into the portal and overcome the issue mentioned with selecting events? Would also be useful to check the console log for that time as well.

If this is still happening perhaps update this query with details on the username, whether that user works in the portal, and the latest errors in event log that relates to the studio failure, look at all entries for that time, not just the login failures, in case the issue is different.