Cannot open file '/ensemble/TEST/iris.cpf_.... when trying to create a Database/Namespace

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Question

Scott Roth · Jun 11

#Databases #Namespace #System Administration #HealthShare #InterSystems IRIS for Health #Health Connect #InterSystems IRIS

I have created a New Database/Namespace within our TEST environment on both the Primary and Backup of the mirror. When I go to create the database/namespace on the DR node I am getting "Cannot open file '/ensemble/TEST/iris.cpf_...." while the cpf file that it references does not exist. Anyone have any clue to why this might be happening?

$ZV: IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2024.1 (Build 267_2U) Tue Apr 30 2024 16:06:39 EDT [HealthConnect:3.5.0-1.m1]

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Scott Roth · Jun 11

[HealthConnect:3.5.0-1.m1]

it was a group permission issue with the directory. However, once I created the DB, added it to the mirror on the Primary, I cannot get it to Sync with the others in the mirror. I removed it from the mirror for now till I have time to look at it again.

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score 0 · Answer 1 · 2025-06-11T13:21:43-04:00

What product? IRIS, IRIS fir Health, HealthShare HC or HealthShare?

How did you created in the Management Portal the new database/namespace?

score 0 · Answer 2 · 2025-06-12T02:56:01-04:00

Something similar happened to us a few days ago. We have created a new instance of IRIS Health 2025.1 on a new Windows server. We had an Installer that creates Namespace, DB and FHIR repository, and when we were trying to install everything, we get this error:

Unable to copy file 'C:\InterSystems\IRISHealth\iris_cpf_828' to 'C:\InterSystems\IRISHealth\iris.cpf'

It was really weird. We tried it several times without success. This worked on docker container without problems... So we decided to create it manually. The user that executes IRIS instance has permissions on the server. I still don't know what could happened...