An existing row is one in which the value being inserted already exists in a column that contains a unique constraint. For more details, see Uniqueness Checks.
the way to understand this is to determine what resource is required to access the database associated with /database/db4/syb/. You can find this out by going to System Administration->Configuration->System Configuration->Local Databases and view the table that is associated with /database/db4/syb/. You should see something like
find your and find the Resource then add the Resource to the Role you are connecting with. While adding %All as a role will prevent the error it will also grant a whole lot more permissions than just the <protect> error.
if you are already using Twilio they have a simple REST API that you could invoke while in IRIS.
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