Whether you are accessing DeepSee for the first time ever or you are configuring DeepSee on a new instance, there are two common issues that are encountered after clicking on the “DeepSee” option in the System Management Portal.

Issue #1: Architect/Analyzer is grayed out!

Issue #2: DeepSee must be enabled before use.

Issue #1: Architect/Analyzer is grayed out!

There are two common causes for this problem.