#Artificial Intelligence (AI)

I'm a huge sci-fi fan, but while I'm fully onboard the Star Wars train (apologies to my fellow Trekkies!), but I've always appreciated the classic episodes of Star Trek from my childhood. The diverse crew of the USS Enterprise, each masterminding their unique roles, is a perfect metaphor for understanding AI agents and their power in projects like Facilis. So, let's embark on an intergalactic mission, leveraging AI as our ship's crew and  boldly go where no man has gone before

Customer support questions span structured data (orders, products 🗃️), unstructured knowledge (docs/FAQs 📚), and live systems (shipping updates 🚚). In this post we’ll ship a compact AI agent that handles all three—using:

• 🧠 Python + smolagents to orchestrate the agent’s “brain”
• 🧰 InterSystems IRIS for SQL, Vector Search (RAG), and Interoperability (a mock shipping status API)

⚡ TL;DR (snack-sized)

• Build a working AI Customer Support Agent with Python + smolagents orchestrating tools on InterSystems IRIS (SQL, Vector Search/RAG, Interoperability for a mock shipping API).

Hi Community,

Enjoy the new video on InterSystems Developers YouTube:

⏯ Your AI Survival Guide & Lessons Learned @ Ready 2025

What is Unstructured Data?
Unstructured data refers to information lacking a predefined data model or organization. In contrast to structured data found in databases with clear structures (e.g., tables and fields), unstructured data lacks a fixed schema. This type of data includes text, images, videos, audio files, social media posts, emails, and more.

Why Are Insights from Unstructured Data Important?
According to an IDC (International Data Corporation) report, 80% of worldwide data is projected to be unstructured by 2025, posing a significant concern for 95% of businesses.

In the previous article, we saw in detail about Connectors, that let user upload their file and get it converted into embeddings and store it to IRIS DB. In this article, we'll explore different retrieval options that IRIS AI Studio offers - Semantic Search, Chat, Recommender and Similarity. 

New Updates  ⛴️ 

• Added installation through Docker. Run `./build.sh` after cloning to get the application & IRIS instance running in your local
• Connect via InterSystems Extension in vsCode - Thanks to @Evgeny.

Keywords:  Vibe coding, Windsurf, IRIS, TIE

Why not?   "Vibe coding" is never about the vibe!

Has anyone not been trying "vibe coding" so far?

Even merely 3 years ago, if anyone asked

• "Could I do IRIS implementation for NHS TIE in English or Spanish or just Chinese ?", or
• "Can I just instruct TIE in English to build itself an e2e route, to pick up a PDF report then turn into ORU/MDM message and submit into the PAS ?", or
• "Could we query IRIS database in English only, and build up dashboard or ad hoc report of my own by English instructions?

Keywords:  IRIS, Agents, Agentic AI, Smart Apps

Motive?

Transformer based LLMs appear to be a pretty good "universal logical–symbolic abstractor".  They started to bridge up the previous abyss among human languages and machine languages, which in essence are all logic symbols that could be mapped into the same vector space. 

Objective?

Wondering for 3 years we might be able to just use English (etc human natural languages) to do IRIS implementations as well, one day.

You’ve seen how tools like Lovable are shaking up web development. People are spinning up entire apps just by talking to an AI, almost like pair‑programming on steroids.

Now imagine bringing that same “vibe coding” experience into healthcare. know, it sounds crazy. Healthcare is complex, full of regulations, and usually gives us a headache just thinking about the interoperability rules.

That’s exactly the space where withLove lives: an AI‑Native, Low‑Code platform built entirely on InterSystems IRIS for Health.

Hi developers!

I'm testing vibecoding with ObjectScript and my silicon friend created a code-block that got me thinking "what's wrong"?

Here is the piece of code:

for i=0:1:(json.%Size()-1) {

set p = json.%Get(i)

if (p="value1")!(p="value2") {

quit 1
}

AI wanted to quit from a method with a return value. Good intention, but bad use of the command.

And ObjectScript compiler compiles this code with no error(?) (syntax linter in VSCode says it's a syntax, kudos @Brett Saviano ).

But in action, it produces <COMMAND>, of course.

Welcome to the finale of our journey in building MAIS.

• In Part 1, we constructed the agnostic "Brain" using LiteLLM and IRIS.
• In Part 2, we designed the "Persona", mastering Dynamic Prompt Engineering and the ReAct theory.

Now, the stage is set. Our agents are ready, defined, and eager to work. However, they remain frozen in time. They require a mechanism to drive the conversation, execute their requested tools, and pass the baton to one another.

Today, we will assemble the Nervous System

Ever since I started using IRIS, I have wondered if we could create agents on IRIS. It seemed obvious: we have an Interoperability GUI that can trace messages, we have an underlying object database that can store SQL, Vectors and even Base64 images. We currently have a Python SDK that allows us to interface with the platform using Python, but not particularly optimized for developing agentic workflows. This was my attempt to create a Python SDK that can leverage several parts of IRIS to support development of agentic systems.

10:47 AM — Jose Garcia's creatinine test results arrive at the hospital FHIR server. 2.1 mg/dL — a 35% increase from last month.

What happens next?

• Most systems: ❌ The result sits in a queue until a clinician reviews it manually — hours or days later.
• This system: 👍 An AI agent evaluates the trend, consults clinical guidelines, and generates evidence-based recommendations — in seconds, automatically.

No chatbot. No manual prompts. No black-box reasoning.

This is event-driven clinical decision support with full explainability:

✅ Triggered automatically by FHIR events ✅ Multi-agent reasoning (context, guidelines, recommendations) ✅ Complete audit trail in SQL (every decision, every evidence source) ✅ FHIR-native outputs (DiagnosticReport published to server)

Built with:

• InterSystems IRIS for Health — Orchestration, FHIR, persistence, vector search
• CrewAI — Multi-agent framework for structured reasoning

You'll learn: 🖋️ How to orchestrate agentic AI workflows within production-grade interoperability systems — and why explainability matters more than accuracy alone.

In Part 1, we laid the technical foundation of MAIS (Multi-Agent Interoperability Systems). We have successfully wired up the 'Brain', built a robust Adapter using LiteLLM, locked down our API keys with IRIS Credentials, and finally cracked the trick code on the Python interoperability puzzle.

However, right now our system is merely a raw pipe to an LLM. It processes text, but it lacks identity.

Today, in Part 2, we will define the Anatomy of an Agent We will move from simple API calls to structured Personas.

Some concepts make perfect sense on paper, whereas others require you to get your hands dirty. Take driving, for example. You can memorize every component of the engine mechanics, but that does not mean you can actually drive.

You cannot truly grasp it until you are in the driver's seat, physically feeling the friction point of the clutch and the vibration of the road beneath. While some computing concepts are intuitive, Intelligent Agents are different. To understand them, you have to get in the driver's seat.

Hey Community!

We're happy to share the next video in the "Code to Care" series on our InterSystems Developers YouTube:

⏯  How Big Research Bets Are Made Without a Crystal Ball

Hi everyone.

I'm going to give you a quick tip on how to implement an AI agent to search the Intersystems documentation integrated into Teams.

Yes, I know the documentation page has its own AI search engine and it's quite effective, but this way we'd have faster access, especially if Teams is your company's corporate tool.

You can also create another AI agent to search articles published in the developer community (which also has its own integrated AI search engine).