Question
· Nov 13

Simple Email Alert Setup

Working on interfaces, trying to add simple email alert (link below) under "Operations"

https://docs.intersystems.com/healthconnect20231/csp/docbook/DocBook.UI....

if the message is good,  health connect processes ok.

if the message has an ERROR, it held up the message in Queue (keep retrying), then subsequent messages held up in the queue as well to be processed. Because of the message held up in Queue, Operation for TCP connection also turning blue.

Please advice.

Product version: HealthShare 2023.1
$ZV: IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2023.1.6 (Build 809U) Wed Apr 9 2025 17:01:20 EDT [HealthConnect:5.1.0-5.m2023.1.6]
Discussion (2)3
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To set up email alerts in Health Connect, follow these steps:

  1. Configuration of Email Operation:

    • Use the EnsLib.EMail.AlertOperation class to configure the email alert operation.
    • Specify the SMTP server, port, and credentials to connect to your email server. This requires valid production credentials.
    • Define recipients and optional CC addresses where alerts will be sent.
    • Adjust settings like SubjectPreface, IncludeDetails, and From addresses to customize mail content.
    • Test your configuration with sample alerts and ensure it works properly [1][2].
  2. Handling Errors and Alerts:

    • Messages in error states can sometimes block the queue. To mitigate this issue, ensure your error handling strategy allows for retries without blocking other operations.
    • Operations turning blue indicate errors or issues in processing. Regular monitoring and alert management can assist in identifying and resolving these promptly.
    • Use configuration settings such as the “Alert On Error” checkbox to control behavior when errors occur. Avoid enabling this for all operations unless necessary [1].
  3. Monitoring Alerts:

    • Alerts are written to logs and sent to the Ens.Alert component if configured.
    • Use the Alert Manager to document and track alerts, ensuring that multiple errors don't halt the production pipeline [1].
  4. Example for Complex Rules:

    • Define routing rules if you need to send alerts based on conditions like message content.
    • Match rules to specific fields in messages to classify errors and send them to respective email recipients. This might involve extending the Ens.Rule.FunctionSet or similar classes for routing purposes [2][1].

Ultimately, testing configuration settings for your production setup and ensuring proper error handling will help maintain the flow and efficiency within your pipelines while reliably generating email notifications for critical events.

For managing such setups, refer to associated documentation or courses like "Setting Up Alerts" available via InterSystems Learning. If further troubleshooting is required, consult the Developer Community for insights.

Sources: