Sending SMS notifications

Question

Question

Rochdi Badis · Mar 21, 2023

#Ensemble

Hi Guys,

Is there a sample on how to send notifications via sms ? do we need an smtp sever or a external plugin in..etc?

Thanks

Product version: Ensemble 2014.1

Discussion (4)2

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score 1 · Answer 1 · 2023-03-21T09:37:45-04:00

You can send texts through SMTP if you know the SMS gateway for the service provider. Several of these should be preconfigured on your instance of Cache or IRIS under System Administration, Security, Mobile Phone. You use the phone number @ that server as the email address to send to. For instance, if the phone number was 999-999-9999 and it was on AT&T, you'd send the email to 9999999999@txt.att.net.

So that's one way to do it, but I'm sure there are better ones.

score 1 · Answer 2 · 2023-03-21T09:46:35-04:00

Stephen Canzano · Mar 21, 2023

I've integrated in the past with

twilio.com
bandwidth.com

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score 0 · Answer 3 · 2023-03-21T09:57:05-04:00

Matjaz Murko · Mar 21, 2023

Hi.

I'm using modem on COM port and appropriate AT commands.

Regards,
Matjaž

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score 0 · Answer 4 · 2023-03-21T10:07:29-04:00

Not sure how critical the notifications are in your use case but there have been some massive SMS gateways outages.

An on premise SMS device would also send messages when the connection to the internet down.