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Question Andrew Neilson · Sep 12, 2022

Routing ACKS.

I'm trying to get an ACK routed to a different process in our Test environment and here is the router setup:

I have a rule in the target router to send to an operation.

The problem I'm running into is that the HL7 ACK coming back is marked as "Discarded", so it's not even getting to the second router.

This is the ACK message:

I've tried everything I can think of, but once the ACK hits the router, it gets marked as discarded and then things just stop. This particular interface is sensitive and it would be good to generate an email if there is a problem with the enrollment (MSA-3)

Any ideas would be appreciated.

Thanks

Andrew

Product version: IRIS 2021.2

$ZV: IRIS for Windows (x86-64) 2021.2 (Build 649U) Thu Jan 20 2022 08:46:32 EST [Health:3.4.0]

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Cristiano Silva · Sep 14, 2022

@Andrew Neilson

Could you, post the entire message trace?

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Andrew Neilson Sep 14, 2022 to Cristiano Silva

Mysteriously, it has all of a sudden decided to start working this morning. Haven't touched it since yesterday:

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Cristiano Silva Sep 14, 2022 to Andrew Neilson

Hi @Andrew Neilson

Wonderful. I see the 20th message.

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Andrew Neilson Sep 14, 2022 to Cristiano Silva

It's working as it should. I don't like it when things all of sudden start working with no explanation. Oh well. Thanks for taking the time to respond, I appreciate it.

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