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Enterprise Application Development Consultant at The Ohio State University Wexner Medical Center
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Question Scott Roth · Apr 3, 2023

Port Authority Error - ERROR #794: Doc DB IRISInteroperabilityPorts in namespace

I followed the instructions to setup the Port Authority Report in our new IRIS instances, but noticed if I tell it to run every hour I am getting the following error message...

Here is how the report is setup...

Has anyone run into this issue? If so how do you resolve it?

Please and thanks

Product version: IRIS 2022.1
$ZV: IRIS for UNIX (Red Hat Enterprise Linux 8 for x86-64) 2022.1 (Build 209U) Tue May 31 2022 12:13:24 EDT

Comments

Mary George · Apr 5, 2023

We have the same task set up and it is scheduled on demand but I tested it for 1hr, 5min and 10mins and it is working okay. It could be something  specific on your config.  Is there anything useful in the Task history results?

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Scott Roth  Apr 5, 2023 to Mary George

Not really... 

I am not sure if this matters, but I deleted and re-created the TESTCLIN namespace while this was still on the scheduler and trying to run. I updated the Report settings to point to the new TESTCLIN namespace but still receiving this error. I have opened a ticket with WRC to see if the Doc DB IRISInteroperabilityPorts just needs deleted from TESTCLIN and we try again.

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Scott Roth · Apr 10, 2023

The problem was from having the Port Authority previously setup using the Namespace before it was recreated. Working with WRC, I had to delete the existing Doc DB IRIS Interoperability from Doc DB Applications, remove the existing job from the task manager, and recreate the Task Scheduler job to have it recreated.

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