I seem to be getting some odd behavior from Ensemble when searching using the extended Criteria options (VDoc Segment Field).
I'm searching for a specific range of test patients (for example, Surnames starting ZZZ) and I'm only getting back about half of what I know is there (and is verifiable by removing the search criteria and manually scrolling through the message viewer.
I'm not maxing out the page size, and it isn't a case sensitivity issue. I'm also seeing some odd behavior when adding a date/time range to this. A smaller timeframe window randomly brings back more results than an wider time range.
I get the feeling something isn't firing right (an indexing issue?) and wanted to see if anyone had any advice before I raise a call with WRC.
For info, this is Healthshare 2017.1.1