Question
Tirthankar Bachhar · Mar 8, 2018

Instance is down although there is process attached to shared memory

While trying to start the instance INSTANCE001, getting below error, where cache.shid file doesnot contains anything.

This is in a Linux server.

Any help is appreciated.

$ ccontrol start INSTANCE001

INSTANCE001 startup failed: Instance is down although there is process attached to shared memory

You can get the shared memory ID in cache.shid file

then run 'ipcs -m -a' to see the number of processes still attached.
00
0 7 486 5

Replies

Any useful clues in cconsole.log file?

What does 'ccontrol stop INSTANCE001' report?

You might need to force the instance down, but perhaps best to consult WRC first.

Any cconsole.log clues?

This was reported in WRC 895607.

Hallo

I'm facing the same problem. Could you solve the issue?

Thanks

Milena

I am getting below error

Daemons are running (shared memory object is missing)

cconsole.log saying 3 Daemon WRTDMN (pid 28161) died. Freezing system

Manish, IMO you really need to open a support ticket with InterSystems about this kind of issue. DC isn't a substitute for the excellent support that InterSystems WRC can offer.