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· Feb 11, 2017

CSP and Managementportal not working

#System Administration #Caché

Hi All, When i try to run the CSP from Studio it shows "Server Availability Error" and management portal and documents also throw a same error.how to recover it.

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Tomas Vaverka · Feb 14, 2017

Please, are you able to log into Caché Terminal?

The best start to debug such kind of problems is to enable Security Audit (if not already enabled) and Login, LoginFailure and Protect system events using ^SECURITY routine (option 6 - Auditing setup) in %SYS namespace:

USER>ZN "%SYS"
%SYS>Do ^SECURITY

Then reproduce the error and view the Audit, check for the latest records - you should see LoginFailure or Protect events there. Check details of given record, it should tell you more about the problem.

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