Apache server .../temp/ does not exist, limiting Gateway functionality

Question

Question

I am using an Apache webserver on RH8, which is working fine. However, I get the following message:

Directory /opt/webgateway/conf/temp/ does not exist or has incorrect permissions. This will limit the Web Gateway's functionality.

The folder is indeed missing, but in what way is it limiting functionality?

Product version: IRIS 2024.1

Discussion (3)2

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score 0 · Answer 1 · 2025-02-18T10:49:38-05:00

I think this is where the cache is stored. I see one of the icons on the IRIS home page and the Cache File in the management portal matches exactly with the file name. Still confused as half of the webservers don't need this folder and seem to store it in /opt/webgateway/temp/. Exactly the same version/build.
I think this is a permissions issue as the ones who work out of the box, have apache:root as ownership of that folder, while the ones who don't have root:root.

score 0 · Answer 2 · 2025-02-18T11:50:10-05:00

I've seen that message too and.....I ignored it since everything works fine.

It would be nice to know without opening a WRC for something that, apart of that message, just works! 😁

If that directory is required for Web Gateway cache, then it looks like a bug in the GW installation script.

score 0 · Answer 3 · 2025-02-19T00:24:26-05:00

I had the same error. I manually created that folder, which did not help. Then after i put SELinux into permissive mode (internal test container) , the error went away so i guess its SELinux tags that are wrong also.