User bio

I’m an experienced healthcare IT leader and integration specialist with over 15 years working hands-on with InterSystems technologies. My background spans TrakCare, HealthShare, and IRIS for Health, where I’ve designed and delivered large-scale integration, migration, and transformation projects across New Zealand, the UK, and Asia.

My interests lie at the intersection of interoperability, data quality, and applied AI—building systems that not only connect but also empower clinicians and improve patient outcomes. I’m passionate about sharing knowledge, learning from the community, and exploring how InterSystems tools can evolve to meet the challenges of modern healthcare.

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Member since Feb 23, 2022
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Name
Tom Cross

Where you’re from / based
Originally from Glasgow, Scotland, currently living in New Zealand, and soon relocating to Bangkok, Thailand

What you do
I'm the Director of Enterprise Architecture at Bumrungrad International Hospital. I also run JTX IT Consultancy, a specialist firm delivering healthcare IT solutions across APAC, the UK, and New Zealand—focusing on integration, digital transformation, and data quality in complex environments.

Expertise

  • InterSystems TrakCare & IRIS for Health
  • HL7, FHIR, RESTful APIs
  • Data migration & remediation in hospital systems
  • SQL, Python, and ML for operational analytics
  • Enterprise architecture planning for health tech infrastructure

Happy to collaborate or share lessons learned from TrakCare implementations, integration strategies, or anything around health data interoperability.

Fun Fact or Hobbies: Dad to two energetic girls, which keeps me sharp and very humble! When I’m not working, I’m usually building something—Lego castles, data models, or planning our next family adventure.

LinkedIn: www.linkedin.com/in/tomcross2

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