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Member since Aug 26, 2022
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Colin Brough · 4 hr ago go to post

Thanks @Silas Keeter. I did manage to resolve this short of doing a complete reinstall:

  • ensured no Iris processes were running via Windows Task Manager
  • deleted all the .lck files
  • started Iris from the Iris launcher

The instance then started up correctly, and the single previously setup namespace was present as expected.

In this case (no real data involved) it was just a helpful exercise in troubleshooting, rather than a major panic. I can only presume something happened to the laptop that stopped Iris in such a way it didn't shut down properly and clear its locks - but I don't know what that was. And it was a developer's laptop, not a running server, so I'm not worried!

Looks compliant - and was running fine for a month or so before the 10th of June. Looks suspiciously like a crash of some description (whether Iris specifically, or the laptop more generally that impacted the running Iris).

*** Recovery started at Mon Jun 22 15:43:29 2026 
     Current default directory: c:\intersystems\irishealth\mgr 
     Log file directory: .\ 
     WIJ file spec: c:\intersystems\irishealth\mgr\IRIS.WIJ 
Recovering local (c:\intersystems\irishealth\mgr\IRIS.WIJ) image journal file... 
Starting WIJ recovery for 'c:\intersystems\irishealth\mgr\IRIS.WIJ'. 
  0 blocks pending in this WIJ. 
Exiting with status 3 (Success) 
06/22/26-15:43:30:375 (26160) 0 [Generic.Event] Global buffer setting requires attention.  Auto-selected 25% of total memory. 
06/22/26-15:43:31:101 (26160) 2 [Generic.Event] Failed to allocate 9938MB shared memory using large pages.  Switching to small pages. 
06/22/26-15:43:31:103 (26160) 0 [Generic.Event] Allocated 9938MB shared memory 
06/22/26-15:43:31:105 (26160) 0 [Generic.Event] 8107MB global buffers, 810MB routine buffers, 64MB journal buffers, 633MB buffer descriptors, 300MB heap, 5MB ECP, 18MB miscellaneous 
06/22/26-15:43:31:109 (26160) 0 [Crypto.IntelSandyBridgeAESNI] Intel Sandy Bridge or AMD x8 AES-NI instructions detected. 
06/22/26-15:43:31:110 (26160) 0 [SIMD] SIMD optimization level: DEFAULT 
06/22/26-15:43:31:214 (26160) 2 [Generic.Event] c:\intersystems\irishealth\mgr is locked from 
06/22/26-15:43:31:215 (26160) 2 [Generic.Event] WIJ directory locked - System not started 
06/22/26-15:43:36:234 (26160) 0 [Generic.Event] Unknown job type exited due to normal termination 
06/22/26-15:43:36:718 (34856) 3 irisctl.dll (error during startup):(289) IRIS failed to start.  IRIS Control Process terminated abnormally (exit code = 0).

This is the content of C:\InterSystems\IRISHealth\mgr\messages.log from when I started from command line.

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