go to post Guilherme Silva · Mar 11, 2019 Edwardcan you try to log using the terminal, go do "%SYS" and run the ^SECURITY command,if your instance security is locked down, just see if the UnknownUser is enabled, and if not, enable it and restart the instance.Best.
go to post Guilherme Silva · Oct 2, 2018 Hi Danillo, we use a similar mode to do it, first, you have to stop caché or Freeze it,you can create a script to start it and add it on crontab:su "user" -c 'csession CACHE -U %SYS "##Class(Backup.General).ExternalFreeze("","","","","",,7200,"","")"'Then you have a list of databases you have to copy, or execute a snapshot.in the end of the script, you have to do the ExternalThaw():su "user" -c 'csession CACHE -U %SYS "##Class(Backup.General).ExternalThaw"'you can verify the Status, like This:status=$?if [ $status -eq 5 ]; then echo "SUCCESS: System Resumed" exit 0elif [ $status -eq 3 ]; then echo "ERROR: System is not Resumed" exit $statusfiecho "ERROR: System is not Resumed"exit $status