Normally all you need is to navigate the webterminal link and provide a username and password (tech/demo) and it should work.
Try to reset the Lab and try again.
Please review the below link for more details:
https://learning.intersystems.com/course/view.php?name=UsingInterSystem…
If you are still facing the issue then please share the error details.
Thanks
Regards
Waseem
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