Pietro Montorfano · Feb 14, 2023 go to post

Iris doesn't show the file but uses the directory. Make a new dir with iris.dat in it and create a new database pointing to that dir in iris.

If you are on Linux make sure that the file is IRIS.DAT all caps. In every platform consider make an exception for the antivirus...

Pietro Montorfano · Feb 14, 2023 go to post

Hi,

First one is in STU routine where you are probably having a problem with the installation. Contact WRC, probably you will need to make a "repair" installation

Second error is just a subscript that doesn't exists. It's trying to access ^oddCOM("") that doesn't exists. But probably everything is related to a bad upgrade.

Pietro Montorfano · Feb 10, 2023 go to post

Hi,
the error is quite generic and it basically says that you can't login but you don't know why.

Check that the superserver port is the same used in studio,

Check the license on the instance.

If the everything is fine, fire up the management portal, go to
system administration -> security -> auditing -> enable auditing
and check that the auditing is enabled. After that go to
system administration -> security -> auditing ->  configure system events
and check that
%System/%Login/LoginFailure
is enabled. If not click on "change status".

Try to login again with studio and check the audit database
system administration -> security -> auditing -> view audit database
and see what error comes up

Pietro