I’ve been exploring options for connecting Google Cloud Pub/Sub with InterSystems IRIS/HealthShare, but I noticed that IRIS doesn’t seem to ship with any native inbound/outbound adapters for Pub/Sub. Out of the box, IRIS offers adapters for technologies like Kafka, HTTP, FTP, and JDBC, which are great for many use cases, but Pub/Sub appears to be missing from the list.

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Customer support questions span structured data (orders, products 🗃️), unstructured knowledge (docs/FAQs 📚), and live systems (shipping updates 🚚). In this post we’ll ship a compact AI agent that handles all three—using:

  • 🧠 Python + smolagents to orchestrate the agent’s “brain”
  • 🧰 InterSystems IRIS for SQL, Vector Search (RAG), and Interoperability (a mock shipping status API)

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