UNC path not recognized

Question

Question

Rochdi Badis · Mar 7, 2018

Hi Guys,

One of our clients is running Cache 2014.1.4 and for some reason is not recognising UNC paths?

The Path is accessible via windows explorer with no issues (\\backupsvr) and also my works fine when using :

O C:\folder\file.txt:("WNS"):5

but using : O \\backupsvr\folder\file.txt:("WNS"):5 bring an error "Can not create file" knowing that \\backupsvr\folder\ can be accessed via explorer with not issues?

Thanks

Discussion (3)2

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John Murray · Mar 8, 2018

If your Cache service on Windows is running under the LocalSystem account (the default for some types of Cache install), then processes launched by Cache (including for interactive users connecting using the telnet service) won't be able to access UNC fileshares.

See https://community.intersystems.com/post/who-does-windows-think-i-am for more info.

0 0

score 0 · Answer 1 · 2018-03-08T02:54:47-05:00

Cache runs under different user. Check that this user (default: System) has access to \\backupsrv

If you're in a terminal, it would run under your OS user, have you tried writing the file from a terminal?

score 0 · Answer 2 · 2018-03-08T03:35:41-05:00

this might be a dump question, but how can i check that?

i've checked C & D drives ans SYSTEM has a full access, but don't know to check \\BACKUPSVR

THANKS