TrakCare

Hi,

While accessing Trakcare in IE 11 i am getting error:

The Trakcare Layout Editor is not functioning.Please check your browser security setting for scripts and ActiveX controls.You must have ensemble installed locally to use this application.

Answers

Hi Confused

If you're a Trak customer, your best option is to raise a TRC to have the appropriate Support team assist.  However, IE11 isn't a fully supported platform for Layout Editor, though it will work.  You will need the Microsoft DHTML Editing Component at a minimum, this can be obtained from

https://www.microsoft.com/en-gb/download/details.aspx?id=8956

 

Hope this helps

Chris