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UKK Köln
Question Dmitrii Baranov · Jun 5, 2025

Switched from Community 2024.2 to licensed 2025.1, portal doesn't work, error 404

I'm not so experienced in administering IRIS but as far as I understand IRIS for Health community comes with a web server out-of-the-box while licensed editions require Web Gateway to be deployed.

I was able to install dockerized instances of IRIS for Health 2025.1 along with Web Gateway, double checked that _SYSTEM and CSPSystem users are not locked, changed passwords for both, configured the gateway to connect to IRIS, then created a web gateway app (/iris) and checked the connection is OK. Now I'm struggling with accessing Management Portal. Neither of stereotype URLs - /iris, /csp/sys/UtilHome.csp, /iris/csp/sys/UtilHome.csp - work, all return 404. What am I doing wrong?

Product version: IRIS 2025.1

Comments

Erik Hemdal · Jun 10, 2025

Remember to publish the Web server port so Docker will allow traffic into the IRIS container.  It's not clear whether you did that step.  If you have a Docker Compose file or similar orchestration, it would help to see that.  If you are licensed for IRIS for Health you can also reach out to the WRC or your account team for help.

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Yuri Marx · Jun 10, 2025

You must add web gateway container, because licensed version did not have web gateway embedded.

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