· Jul 23, 2019

Routing Rule New Line Syntax

Hi all,

I'm working on a routing rule for Ens.Alert. I'd like to add some text to the email alert but I'm having trouble formatting the text. I want a new line after the original alert with my own text. I will attach a screenshot. Looking at the "assign" line, I'm looking for what I need to use in place of  "\r\n" to make a new line. 

(I had troubles uploading the screenshot, but the only thing that is missing in the picture is the end of the sentence and an ending ")




Discussion (4)1
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Mmmyyyeaaaaaah, You're going to want to do that in a DTL:

Create a rule that appends the text to the target.AlertText property:

You can add conditionals to provide different alert explanation values based on the SourceConfigName or by parsing the source.AlertText text to find something interesting.

Finally, stick the DTL in the Send rule for whatever operation you're sending alerts to.