problem in message viewer

Question

Lowell Buschert · May 6, 2022

This error is getting generated.

I contacted WRC support and resolved it by re-compiling classes

I was able to bring up message viewer

Today the same error has returned

Product version: HealthShare 2019.1

$ZV: HealthShare 2019.1 [HealthShare Modules: Core:17.2.1012 + Clinical Viewer:17.1.1012 + Active Analytics:17.2.1012] - Cache for Windows (x86-64) 2018.1.2 (Build 310_6_19928U) Thu Jun 11 2020 08:34:13 EDT

Discussion (1)1

Vic Sun · May 9, 2022

Hi Lowell,

I saw that this is something you're currently still working on with the WRC. I definitely think they're going to be the best way to resolve a fairly specific error like this one, as they can get the full history of what you've tried, what classes were recompiled, and look at the system.

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