Question
Thiago Andrade · Nov 3, 2021

ISCLOG Error

I received an ISCLOG errors in my IRIS container, and the processing is very slow because of that. How to solve this problem?

 

[Utility.Event] ISCLOG: SuperServer Super Server job slave failure ns=%SYS rtn=%SYS.SERVER
[Utility.Event] SuperServer failed to start slave server
 

Product version: IRIS 2021.1
0
0 239
Discussion (2)2
Log in or sign up to continue

I'd look at the other logs on the system. That error indicates that a job can't be spawned, so the question would be why?

Maybe the performance problem is rooted in that same reason.

edit: you may want to consider opening a WRC case for this if you can't find evidence of a problem.

Did you ever get a resolution or root cause?   We had this happen to us today in our message logs.

02/01/22-08:56:16:798 (19248) 1 [Generic.Event] Journal Daemon has been inactive with I/O pending for 10 seconds:
gjrnoff=848283888,iocomplete=845152256,filecnt=1948,fail=0

02/01/22-08:56:52:672 (34576) 2 [Utility.Event] ISCLOG: SuperServer Super Server job slave failure ns=%SYS rtn=%SYS.SERVER 
02/01/22-08:56:58:152 (34576) 1 [Utility.Event] SuperServer failed to start slave server