Deprecation of InterSystems System Alerting and Monitoring (SAM) |

InterSystems Official

Bob Kuszewski · Nov 13, 2023

#SAM - System Alerting and Monitoring #InterSystems Official

InterSystems has decided to stop further development of SAM (System Alerting & Monitoring) and label it as deprecated as of today. InterSystems will continue to support existing customers using the technology, but it is no longer recommended for new deployments.

We’ve found that most customers who are interested in the type of observability provided by SAM have chosen to connect IRIS’s metrics API & structured logs to their organization’s existing observability platform in order to have a more complete view of their operational platform.

Customers with questions on their current or planned use of SAM should reach out to their account team or contact me directly.

Discussion (7)4

Thomas Wuppermann · Nov 13, 2023

Okay, I've been waiting for this. SAM has shown us what is already possible related to monitoring IRIS and the extension with custom metrics is great but it indeed did not integrate very well in existing monitoring solutions.
I would like to see a growing community around enhancing IRIS-monitoring. I'm especially interested in getting all the different logs from IRIS into Grafana.
Maybe the Grafana-Intersystems-Plugin by Dmitri Maslennikow or an Intersystems-Plugin for Loki might do the trick? Has somebody already achieved this?

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Dmitry Maslennikov · Nov 13, 2023

I don't have any requests for any improvements for the plugin if you wish to try and have some ideas what needs to be added, you are welcome in issues

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Pierre-Yves Duq... · Nov 14, 2023

Does this SAM deprecation affect both the server APIs and client appliance (the SAM component shipped as docker containers with grafana-prometheus-iris, etc), or can the SAM Serverside APIs with custom metrics still be used?

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Ben Spead · Nov 14, 2023

this is only the SAM container. the APIs it consumes will stay and there are no plans to deprecated those.

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Yaron Munz · Nov 14, 2023

I hope that the APIs (e.g. /api/monitor/metrics) will still work, so metrics can still be embeded into any monitoring tool that we are using like dataDog.

Is this correct to assume?

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Ben Spead · Nov 14, 2023

my understanding is that there will be no changes made to those APIs, nor plans to deprecate them. That is what Bob was referring to when he said most orgs use their own monitoring solutions to consume the IRIS data (via those APIs) ... so the APIs will stay, but SAM as an out of the box consumer of the metrics will be deprecated

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Armin Gayl · Nov 14, 2023

Intersystems REST Api for Metrics

For anyone who wants to take a look at the api

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