Cache Error: <<READ>Dispatch+14^%SYS.BINDSRV and Cache Error: <<READ>ServerLoop+16^%SYS.DBSRV

Question

Question

Fábio Campos · May 3, 2021

Hi,

I'm getting thousands of errors like the ones below:

2021-05-03 14:11:44 [SQLCODE: <-400>:<Ocorreu um erro fatal>] [Cache Error: <<READ>Dispatch+14^%SYS.BINDSRV>] [Location: <ServerLoop>] [Client info: <Username: KIORAS, Node Name: 3IK0VLS5UU, IP Address: 192.168.1.223, Executable Name: EXTRService.exe, Internal Function: B0>] [%protocol: <52>] $Id: //ce/2018.1.2/kernel/common/src/aclass.c#1 $ 23468 104

2021-05-03 14:35:39 [SQLCODE: <-400>:<Ocorreu um erro fatal>] [Cache Error: <<READ>ServerLoop+16^%SYS.DBSRV>] [Location: <ServerLoop>] [Client info: <Username: KIORAS, Node Name: D5MWWW2, IP Address: 192.168.1.128, Executable Name: w3wp.exe, Internal Function: DQ>] [%protocol: <52>] $Id: //ce/2018.1.2/kernel/common/src/aclass.c#1 $ 23468 104

What can it be?
Can these errors slow my system down? Because I'm having a lot of slowness and thousands of these errors in the log (System> System Logs> View xDBC Error Log> xDBC Errors)

Thanks.

Product version: Caché 2018.1

$ZV: Cache for UNIX (Red Hat Enterprise Linux for x86-64) 2018.1.2 (Build 309_5)

Discussion (1)0

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Vic Sun · May 3, 2021

Hello again Fábio,

These errors are one part of the picture. It would probably be beneficial to open a ticket with the WRC so they can look into these errors and your performance issues to see if they are related/separate.

Do you know what queries are triggering these errors? w3wp.exe is an IIS process but I'm not familiar with EXTRService.exe or KIORAS. Perhaps the IP addresses can also help you narrow down the source.

The <READ> errors indicate something like a problem reading from the socket, but that doesn't explain the cause. There may be other logs you can review in your environment to help explain this.

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