Notification: Call Alert instead of Email Alert

Question

Question

Tamara Villarroel · Nov 26, 2019

Hello Wonderful Community!

The question I have is:

Can we set a Call Alert instead of an email alert (or both) in Ensemble when the system goes down?

The message below is what we got via email. But I wanted to know if there is more functionality that allows to use a call system.

Subject: [CACHE SEVERE ERROR] Failed to allocate 43322MB shared memory using Huge Pages. Startup will retry with standard pages. If huge pages are needed for performance, check the OS settings and consider marking them as required with th...

11/23/19-15:01:58:494 (4458) 2 Failed to allocate 43322MB shared memory using Huge Pages. Startup will retry with standard pages. If huge pages are needed for performance, check the OS settings and consider marking them as required with the Cache 'memlock' configuration parameter.

What we are trying to avoid is extended periods of down time.

Thank you All!

Happy Early Thanksgiving

Discussion (2)2

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Vic Sun · Nov 26, 2019

Hi Tamara,

The following developer community article may be of use to you:

https://community.intersystems.com/post/how-make-phone-calls-using-cach%C3%A9-objectscript-and-twilio

For text/SMS alerts though you can see the following sample from the developer community:

https://community.intersystems.com/post/simple-text-messaging-alert-using-sms-gateway

There is also an online course Setting Up Alerts to try the text code out.

2 0

score 0 · Answer 1 · 2019-11-27T06:15:17-05:00

Great info, thanks.

Though my experience of Email Alerting (over 40+ servers) is that it needs more granularity, or the ability to add some If/THEN logic. There are a very small number of alerts I might want to get at 03:00, but many more Level 2 alerts that can wait until the morning. Email is one thing, phone calls or SMS is quite another.