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Hi Eric,

My problem is that the CommVault doesn't communicate with the Intersystems vss.

When the backup runs , it doesn't enter or exits the freeze state.

The vss is started on ccsonsole.log and the Cache controler for cache service goes up with admin user.

So I think the problem is with the CommVault or vmtools but I don't have any definitive proof for that.

(I saw once an article that states not to install vmtools vss, but i'm not sure it will work or it's enough)

What do you think?




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