Hi Deepak,

Thanks for your response - i figured that would probably be the case. We are working with networks to add the two mirror member IP's (both NAT'd in this case) to the routing and firewall so i'm hoping that resolves our issue for now. 

Cheers

Thanks for your replies Robert and Eduard.

I have walked through the LibreOffice Method that you have written Eduard and im getting an error message as follows in terminal - any ideas what i need to look at?

set sc = ##class(Converter.LibreOffice).convert("C:\Temp\HN.rtf","C:\Temp\HN.txt","txt") write sc

0 @Š>zrunCommandViaZFInternal+11^Converter.LibreOffice.1ö DEPLOR524è8^zrunCommandViaZFInternal+11^Converter.LibreOffice.1^1+e^zrunCommandViaZF+1^Converter.Common.1^1#e^zexecute+5^Converter.Common.1^10e^zexecuteConverCommand: soffice --headless --writer --convert-to txt --outdir C:\InterSystems\TEST\mgr\Temp\473785 C:\Temp\HN.rtf Error code: Output: ” DEPLOR524†$e^zexecute+16^Converter.Common.1^10e^zexecuteConvert+21^Converter.LibreOffice.1^1)e^zconvert+11^Converter.LibreOffice.1^1e^^^0

I can see each time that a new folder is created within C:\InterSystems\TEST\mgr\Temp\ - in the example above its 473785 so Im thinking its not a permissions issue?

Thanks for your help