go to post Cathy Sun · Nov 9, 2021 Hello Vic, Thanks for the quick response. I am working AVAYA Intersystem cache database. There are a bunch of views that I am working with, such as eCallByCallStatYYYYMMDD, eCSRStat.. I don't know how to get max waiting time based on skillset. Followers:Cathy has no followers yet.Following:Cathy has not followed anybody yet.Global Masters badges:Cathy has no Global Masters badges yet.
Hello Vic,
Thanks for the quick response. I am working AVAYA Intersystem cache database. There are a bunch of views that I am working with, such as eCallByCallStatYYYYMMDD, eCSRStat.. I don't know how to get max waiting time based on skillset.