Nicole,
Thanks for the detailed response, greatly appreciated.
A few followup questions to your answers:
1. how can such a task be created? what tool should I use and what method/entry point can I call? right now I've been manually doing it on the webGUI in the system management portal
2/3. I prefer the upgrading of my instance, do you know which version this was fixed in? 2015.x? or a later 2014.x?
thanks so much,
Jason
2.
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