Here is a more detailed breakdown of the default set of roles provided by HealthShare:
https://docs.intersystems.com/hs20242/csp/docbook/DocBook.UI.Page.cls?K…
If you are working on a mirrored system, please use the supported APIs to add new roles and resources otherwise you will have to manually create them on each mirror member:

https://docs.intersystems.com/hs20242/csp/docbook/DocBook.UI.Page.cls?K…

Updated documentation link for Example 1: https://docs.intersystems.com/irislatest/csp/docbook/DocBook.UI.Page.cl…

Hi Abhinav -

The SYNC issues can happen for a number of reasons, but one you should ensure is that the REGISTRY instance is up and running and that all of the REGISTRY's 'Sync' components are not producing any errors.

Please reach out to the WRC +1(617)621-0700 or support@intersystems.com about this issue.  

Cheers,
Zachary N

Hi Ephraim - If you are a supported customer (with the license under support - SUTA), please contact WRC. More details you can find at https://www.intersystems.com/support/