Your application is deployed and everything is running fine. Great, hi-five! Then out of the blue the phone starts to ring off the hook – it’s users complaining that the application is sometimes ‘slow’. But what does that mean? Sometimes? What tools do you have and what statistics should you be looking at to find and resolve this slowness? Is your system infrastructure up to the task of the user load? What infrastructure design questions should you have asked before you went into production? How can you capacity plan for new hardware with confidence and without over-spec'ing? How can you stop the phone ringing? How could you have stopped it ringing in the first place?
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