UX - no easy way to ask question/create a post

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Timur Safin · Dec 10, 2015 1m read

This is very hard to figure out the 1st time where and how to create a post or ask a question to some group.

Why there is no simple "Ask a question"? At the root of community groups or in the portal toolbar?

Like here https://community.hortonworks.com/answers/index.html

Discussion (10)1

Joe Gallant · Dec 10, 2015

Currently you need to be viewing a group to make a new post via the "Create a New Post" button.

We will impove the UI so there will be other places from which you can add a post.

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Luca Ravazzolo · Dec 12, 2015

isn't create new post a little ambiguous? The first time I did it I thought I was going to create a "New Post"... while all I wanted to do and ended up doing was answering that thread, post. page discussion or whatever you or we want to call it... :)

thanks

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Timur Safin · Dec 12, 2015

Let me check whether there is working threaded conversation mode... (I'm replying to the particular comment, not at the end of a thread)

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Timur Safin · Dec 12, 2015

Ok, apparently threaded conversations do work here. Nice!

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Luca Ravazzolo · Dec 13, 2015

so the right pointing green arrow? trying... :)

2 seconds later:

YUP :)

I still have to click the "Join the Conversation" button though... ;) the description is not clear. I'd just use post or submit...

tx Timur

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Luca Ravazzolo · Dec 12, 2015

ohh darn it... I think I meant to write the whole thing above about the "Join The Conversation" button.

What does it mean I asked myself? Will I be updated of new posting in this conversation?
nope: it means answer or post in this conversation... again, I thought it was ambiguous.. not what I've seen before..

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Scott Beeson · Jan 19, 2016

Oh wow, so that's a "Reply" button? Honestly the arrow is pointing the wrong way. That's the standard for "Forward" and I assumed it was a share button. Please fix.

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Scott Beeson · Jan 19, 2016

Another note, UI ambiguities like this are less of an issue if you add simple tooltips.

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Scott Beeson · Jan 19, 2016

To add to this, here is fa-reply from the ubiquitous Font Awesome library:

And here is fa-share:

And here's a little google search for "icon reply" and one for "icon share" and "icon forward".

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Luca Ravazzolo · Jan 19, 2016

good point Scott: +1 for tooltips :)

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