SSL Handshake error, possibly SNI support related?

Question

Question

Paul Seddon · May 17

Hi,

I'm trying to get an Ensemble 2017.1 environment to make a https connection to a webservice, but currently seeing SSL handshake errors. A fare bit of troubleshooting later, this looks to be related to SNI support, as the webservice I'm trying to hit will only take connections from clients that have SNI support, and has had TLS.v1 enabled for the troubleshooting. Testing this on 2017.2 versions and above the connection works fine, but on 2017.1 and below am seeing handshake errors. Has anyone else had similar issues and has found a work around for this, or is the only way to get this working to upgrade to a newer version?

Product version: Ensemble 2017.1

Discussion (2)2

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Enrico Parisi · May 17

We had this same issue (missing support for SNI) long time ago, I think using healthshare based on cache version 2015.2.

I'm afraid you need to add this to the (possibly very long) list of good reasons to upgrade.

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score 0 · Answer 1 · 2024-05-17T13:20:33-04:00

Thanks Enrico. I thought upgrade was the only way to resolve this, just wanted to confirm though.

The environment in question should be getting upgraded in the next 6-12 months, but this was for something that we was hoping to have live before then.