Not Receiving Acknowledgement While using Custom Business Service

While using custom business service i'm not getting the Acknowledgement . But i tried with standard business service im getting acknowledgement . can you please help me to figure out the issue. Thanks in advance!!!

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Hi Sansa,

This is something you might want to contact InterSystems Worldwide Response Center with. To contact them regarding this issue, you could either log into the WRC app and create a new issue, or email with a brief description of your question, or call at +1 617-621-0700. A support advisor will be available to investigate how the business service is customized and why doesn't it receive an acknowledgement.

Thank you.