· May 6, 2016 2m read

JAVA_HOME path with spaces quoted causes error when outputting a DeepSee pivot or Zen Report as PDF

You may experience errors executing Java programs that rely on the JAVA_HOME environment.

For example when Create PDF from this pivot in DeepSee or in this case, outputting a Zen Report as PDF.

You can verify the PDF generation configuration by clicking on the Verify Now button on the Management Portal System > Configuration > Zen Report Settings page:



Outputting a Zen Report as PDF causes an error, for example ZENApp.MyReport.cls in the SAMPLES namespace:


Using the URI Query Parameter $LOG=1:



Remove the quotes around the path defined in the JAVA_HOME environment variable and restart Caché.

1) Change the JAVA_HOME path from: 




2) Restart Caché.


3) Verify the PDF generation configuration:


4) View the report as PDF:


5) For reference view the log again:


C:\>systeminfo | findstr /B /C:"OS Name" /C:"OS Version"
OS Name:                   Microsoft Windows Server 2012 R2 Standard
OS Version:                6.3.9600 N/A Build 9600JDK:

C:\>java -version
java version "1.8.0_91"
Java(TM) SE Runtime Environment (build 1.8.0_91-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.91-b14, mixed mode)

USER>w $zv
Cache for Windows (x86-64) 2016.1 (Build 656U) Fri Mar 11 2016 17:42:42 EST

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