For Healthshare - How to recover management portal _system user password ?

Question

Question

I have recently had the intersystems healthshare software installed on the laptop - but do not have the credential to log into the management portal. Is there anyway to recover these for the users _system or Admin or SuperUser?

Product version: HealthShare 2017.2

$ZV: Cache for UNIX (Red Hat Enterprise Linux for x86-64) 2017.2 (Build 744U) Fri Sep 29 2017 11:06:08 EDT

Discussion (3)2

Log in or sign up to continue

score 0 · Answer 1 · 2025-05-13T12:58:43-04:00

Enrico Parisi · May 13

Stop your HS instance, then:

Invoke Emergency Access Mode on UNIX®, Linux, and macOS

0 0

score 0 · Answer 2 · 2025-05-13T13:35:43-04:00

Hi Enrico,
Thanks for sending that link.
But I think the link you have sent below is for InterSystems IRIS 2025 and not for InterSystems HealthShare 2017.

score 0 · Answer 3 · 2025-05-13T18:52:44-04:00

Enrico Parisi · May 13

For Caché just change iris with ccontrol:

Invoking Emergency Access Mode on UNIX®, Linux, and Mac OS

0 0