For Healthshare - How to recover management portal _system user password ?
I have recently had the intersystems healthshare software installed on the laptop - but do not have the credential to log into the management portal. Is there anyway to recover these for the users _system or Admin or SuperUser?
Comments
Stop your HS instance, then:
Hi Enrico,
Thanks for sending that link.
But I think the link you have sent below is for InterSystems IRIS 2025 and not for InterSystems HealthShare 2017.
For Caché just change iris with ccontrol:
I tried this and got (232) Cache failed to start.
Here are the details of the cconsole.log:
*** Recovery started at Fri May 16 15:43:17 2025
Current default directory: c:\intersystems\healthshare\mgr
Log file directory: c:\intersystems\healthshare\mgr\
WIJ file spec: c:\intersystems\healthshare\mgr\CACHE.WIJ
Recovering local (c:\intersystems\healthshare\mgr\CACHE.WIJ) image journal file...
Starting WIJ recovery for 'c:\intersystems\healthshare\mgr\CACHE.WIJ'.
0 blocks pending in this WIJ.
Exiting with status 3 (Success)
05/16/25-15:43:17:393 (11856) 0 Automatically configuring buffers
05/16/25-15:43:17:394 (11856) 2 Cache license file (cache.key) missing or unreadable.
05/16/25-15:43:17:397 (11856) 2 Failed to allocate 882MB shared memory: 411MB global buffers, 300MB routine buffers
05/16/25-15:43:17:398 (11856) 2 Unable to allocate shared memory minimum of 128MB
05/16/25-15:43:23:360 ( 928) 3 cctrl.dll (error during startup):(289) Cache failed to start. Cache Control Process terminated abnormally (exit code = 0).
05/16/25-15:43:17:397 (11856) 2 Failed to allocate 882MB shared memory: 411MB global buffers, 300MB routine buffers
05/16/25-15:43:17:398 (11856) 2 Unable to allocate shared memory minimum of 128MB
It must be a very small system!