Error installing Health Connect 2023.1 in RedHat 8.6

A customer contacted me with a problem trying to install Health Connect 2023.1 in a server with Red Hat 8 (no idea what 8.? it is). After review the logs the only error received are:

/tmp/HealthConnect-2023.1.0.235.1-lnxrh8x64/package/healthshare_databases/parameters returned 1.
	
	doParameters /tmp/isc_package_tmp_pid_21033/parameters.isc /tmp/isc_package_tmp_pid_21033 /var/log/isc/IRISInstall_202401191303.log healthshare_databases

...failed CallCommand healthshare_databases.package ...
...skipped databases.package for lack of healthshare_databases.package...

 And:

Jan 19 13:07:13: /tmp/HealthConnect-2023.1.0.235.1-lnxrh8x64/package/csp_gateway/install returned 1.
	doStage install /tmp/isc_package_tmp_pid_21033/parameters.isc /var/log/isc/IRISInstall_202401191303.log csp_gateway

...failed CallCommand csp_gateway.package ...
...skipped install_confirmation.package for lack of csp_gateway.package...
...failed updating 1 target(s)...
...skipped 1 target(s)...
...updated 16 target(s)...

The umask configuration is right and the user has the permissions to create and manage directories in the server. Has anyone had the same problem? Do you ring a bell?

They have opened a case for WRC and our support team is working on it but I want to share it with the community anyway.