ERROR <Ens>ErrFTPPutFailed: FTP: Failed to Put file '101320210700.RAW' (msg='Error in SFTP Put ERROR #7504: Timeout',code=0)

Question

Question

Herb Salgado · Oct 13, 2021

Hello All,

I am receiving this error when attempting to place a file in a local SFTP server.

ERROR <Ens>ErrFTPPutFailed: FTP: Failed to Put file '101320210700.RAW' (msg='Error in SFTP Put('/healthshare/mgr/Temp/VPacx9a1eq0b5g.iostream','/SFTP/unmhsmcsa/OUT/101320210700.RAW') ERROR #7504: Timeout',code=0)

Any help is appreciated.

Below are my settings

Product version: IRIS 2020.1

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Vic Sun · Oct 13, 2021

Hello Herb,

Have you checked the connectivity since the error is a timeout?

Can you make an SFTP connection outside of IRIS using a third party application or the command line?

You can debug the SSH portion of the connection via:

https://community.intersystems.com/post/using-and-debugging-netsshsession-ssh-connections

Hope that helps.

1 0

score 0 · Answer 1 · 2021-10-14T05:39:28-04:00

I use 'Cache for Windows 2018.1.4'.

The 'SetTraceMask' method of '%Net.SSH.Session' does not seem to exist: it is not in my documentation, nor proposed when encoding in VS.

Although in the console, it is accepted?!?

score 1 · Answer 2 · 2021-10-14T09:38:30-04:00

Michel,

This is an "internal" method that has made its way into the wild. I'm going to file a ticket with ISC to check whether it should be made public.

score 0 · Answer 3 · 2021-10-14T18:53:03-04:00

Hello Vic,

I appreciate your help. I was able to debug and find the problem with the timeout.

A firewall rule needed to be reconfigured.

Thank you

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