Error #197 while creating a namespace

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I am currently trying to create a namespace and I keep receiving error #197 when I try to create the database for it. My OS is Coentos 7.7, my cache version is 2016.2.3.903.6.18300 and here is a screenshot of the error. 

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This looks like something worth escalating to the InterSystems Support department.  Feel free to reach out to or call 617-621-0700.

Hi Kyle!

Did you first create the directory on /opt/CACHE/mgr/? If not, you need to create and give the correct permission to this folder.

Best Regards,