Ensemble - Suppressing multiple Alerts (e.g. NAKs, validation, etc) using Ens.Alert process
We are using the Ens.Alert alerting process to send alerts (via email) to our external service desk application (Service Now).
Is there a way to suppress multiple alerts for the same error (within a specified timeframe)? (Either Rule or BPL?) (i.e. a system starts sending bad data which fails validation or is NAKd by a downstream system -- causing every message to create an Alert.)
Otherwise, every message creates an Alert, which creates a ticket in Service Now.
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