A couple of our queues in Ensemble are reporting a queue count of one however there are no messages in the queue. Does anyone know what the best method is to reset to the queue count back to zero or remove one from the queue count?
I'm reasonably confident this will fix the issue without any side effects ...
TIE> Set ^Ens.Queue("ClinicomMsgRouter",0,"count")=0
TIE> Set ^Ens.Queue("PathologyRouter",0,"count")=0
Question though ... do you have the pool size for these routers set higher than 1? I'm concerned about the number of job entries under each queue. This could have an impact on FIFO, and may have something to do with the erroneous queue counts.
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