Alerts for end users?
Alert emails are pretty terse - they are fine for me but I'd like something a bit more friendly when sending alerts to end users.
Instead of this
QueueWaitAlert: Message Header Id '522408569' queued for config item 'alerttoXXXsystemmanager' with priority 'Async' has been queued for more than 600 seconds
I'd like to send something like this:
Messages to system XXX are taking over 10 minutes to send.
The receiving system/service may need to be reset.
if you have an questions pleaes call me on 555-12345678
i was just going to make a subclass of EnsLib.EMail.AlertOperation with new email text, but was wondering what others do for alerts to end users?
PS it is also possible this functionality already exists in the inbuilt classes but I've not found it.