Routing Rule still shows connection from old rule when using Save As

Question

Question

Michael Wood · 1 hr ago

I copied a Business Process router and did a Save As on its routing rule. I added the new routing rule to my new Business Process router. However, when I click the green circle next to my new Business Process router it shows the old Business Process router connection. Anyone know the cause and fix for this? I found a old post that said to add a Route Alias. But that did not work.

Product version: IRIS 2024.1

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score 0 · Answer 1 · 2025-11-24T12:01:37-05:00

When you perform a "Save As" on a routing rule, it can result in unintended persistence of references to the previous rule due to incomplete updates in the production configuration. To fix this issue:

After copying the router and saving the new rule, make sure to update the configuration of the Business Process router to point to the newly saved rule. Use the magnifying glass (Rule Editor) to correctly assign the new rule to your router.
Additionally, you should create a unique alias for the new rule in its "General" tab. This helps in avoiding confusion with the original rule connections in productions [1].

If the issue persists, ensure no other dependencies in your configuration reference components of the old rule unintentionally.

Sources:

1.Message Router "Copy"