New post
Question
· May 13

For Healthshare - How to recover management portal _system user password ?

#HealthShare

I have recently had the intersystems healthshare software installed on the laptop - but do not have the credential to log into the management portal. Is there anyway to recover these for the users  _system or Admin or SuperUser? 

Product version: HealthShare 2017.2
$ZV: Cache for UNIX (Red Hat Enterprise Linux for x86-64) 2017.2 (Build 744U) Fri Sep 29 2017 11:06:08 EDT
Discussion (5)2
Log in or sign up to continue
Iftikhar Sharif · 9 hr ago

I tried this and got (232) Cache failed to start.

Here are the details of the cconsole.log:
*** Recovery started at Fri May 16 15:43:17 2025
     Current default directory: c:\intersystems\healthshare\mgr
     Log file directory: c:\intersystems\healthshare\mgr\
     WIJ file spec: c:\intersystems\healthshare\mgr\CACHE.WIJ
Recovering local (c:\intersystems\healthshare\mgr\CACHE.WIJ) image journal file...
Starting WIJ recovery for 'c:\intersystems\healthshare\mgr\CACHE.WIJ'.
  0 blocks pending in this WIJ.
Exiting with status 3 (Success)
05/16/25-15:43:17:393 (11856) 0 Automatically configuring buffers
05/16/25-15:43:17:394 (11856) 2 Cache license file (cache.key) missing or unreadable.
05/16/25-15:43:17:397 (11856) 2 Failed to allocate 882MB shared memory: 411MB global buffers, 300MB routine buffers
05/16/25-15:43:17:398 (11856) 2 Unable to allocate shared memory minimum of 128MB
05/16/25-15:43:23:360 (  928) 3 cctrl.dll (error during startup):(289) Cache failed to start.  Cache Control Process terminated abnormally (exit code = 0).
 

0 0