Troubles to install IRIS on Ubuntu 18.04

Question

Question

Igor Barboza · Sep 23, 2021

I'm trying to install IRIS 2021.1 in the Ubuntu 18.04 but all the time I got the message below:

Starting installation
Starting up InterSystems IRIS for loading...
Invalid ownership for ./irisdb
InterSystems IRIS is already up!
Status code is 1
InterSystems IRIS failed to start.
Check /mnt/WinData/InterSystemsLinux/mgr/messages.log for more details.
Call InterSystems Technical Support if you need assistance.

* Installation aborted *

Post-installation tasks failed, installation is not complete

Has anyone had the same problem?

I tried to install with root as well but the problem persist.

Thank you all.

Product version: IRIS 2021.1

Discussion (4)0

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Vic Sun · Sep 23, 2021

Hello Igor,

What steps did you follow exactly? Do you see any potential permissions issues? Does the messages.log include any useful errors?

Did you follow the documented temp directory unzip steps?

mkdir /tmp/iriskit
# chmod og+rx /tmp/iriskit
# umask 022
# gunzip -c /download/iris-2019.3.0.710.0-lnxrhx64.tar.gz | ( cd /tmp/iriskit ; tar xf - )

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score 0 · Answer 1 · 2021-09-23T16:01:53-04:00

Hello Vic,

I'd tried to do the steps as the documentation said about the temporary path and I'd tried to install from other directory as well.

Both had the same result, and the log file "/mnt/WinData/InterSystemsLinux/mgr/messages.log" wasn't created.

I guess there's no permissions issues, but i'll check on it again.

score 0 · Answer 2 · 2021-09-24T12:43:10-04:00

Hello Vic. Just to let you know, I'd successfully installed the IRIS!!
The problem was on the path thar I was trying to install it. I intended to install it on a partition NTFS (I have a Dual Boot into my machine) and it shoud help me to code in both the systems.

So I'd choosed other path Into my Linux partition and just use the NFTF partition to all my database, with this I was able to install the IRIS on Ubuntu.

Thank you so much for your time.

score 0 · Answer 3 · 2021-09-24T12:54:42-04:00

Vic Sun · Sep 24, 2021

Ah, great. Thanks for the update. I'm glad you were able to figure this one out!

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