To switch from LDAP to LDAPS using a virtual name pointing to your load balancer.

You'll need to follow these steps:

Obtain and Install SSL Certificates:- Ensure that the SSL certificates are installed on the load balancer and the LDAP servers. These certificates should be from a trusted Certificate Authority (CA) or be self-signed certificates added to the Caché trust store.

Configure the Load Balancer:- Set up your load balancer with a virtual name that will handle LDAPS traffic. Ensure it forwards the LDAPS requests to the LDAP servers.

Update Caché Configuration:- 

Access the Caché management portal:

* Go to System Administration > Security > LDAP Configuration.
* Update the LDAP server name to the virtual name pointing to your load balancer.
* Change the port to 636 (default LDAPS port) or the port your LDAPS is configured to use.

Enable SSL/TLS in Caché:- Ensure that SSL/TLS is enabled for LDAP communication

Test the Configuration:- Validate the connection to ensure that Caché can successfully authenticate using LDAPS through the load balancer. You can do this by attempting to log in or by using a test user.