Introduction

We used the InterSystems iKnow technology to create a review assessment system called iKnow Reviews Analyzer (iKRA). Some information about the prototype of the system can be found here. iKRA analyzes users’ text reviews and automatically rates the object being reviewed. This functionality may come in very handy on e-commerce sites, forums or collections of media content – in other words, everywhere where people discuss products, places or services, for example.

What does the solution do?

iKnow Reviews Analyzer analyzes the domain area, be it the online sales of home appliances or h